What We Collect and Why
When you open an account with crixx, we collect the information needed to verify your identity, process transactions, and maintain your wallet. This includes your name, contact details, and the payment method you use — whether that is bKash, Nagad, or Rocket. Transaction records are retained
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to meet financial accountability requirements and to resolve any disputes you raise with our support team. We also collect device and session data when you access the lobby from your mobile browser or app, which helps us detect unusual login activity and protect your account. We
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do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete your transaction. Where you have given consent for marketing communications, you can withdraw that consent at any time
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through your account settings. Our data practices apply to users in eligible regions, and your rights under this policy depend on the laws applicable in your location, including Bangladesh.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.