Reference

What You Agree to When You Use crixx

These terms set out the rules for your crixx account — how deposits through bKash, Nagad, and Rocket are handled, what we expect from you, and what you can expect from us.

Account eligibility appliesbKash, Nagad, Rocket coveredBangladesh-region dependentOne account per personSubject to local law
crixx What You Agree to When You Use crixx
ACCOUNT PROTECTION

How We Handle Your Account and Data

Your crixx account is protected by SSL encryption on every session, and we apply two-factor verification for login and withdrawal requests. We retain account data for as long as your account is active and for the period required under applicable regulations after closure. You can request a copy of your account data or ask us to correct inaccurate details by contacting support — we'll respond within the timeframe required by applicable law. Cookie use on crixx is limited to session management and basic analytics; you can adjust cookie preferences through your browser settings at any time.

Data Retention

We keep your account records for the period required by applicable regulations. After account closure, data is held only as long as legally necessary.

Account Security

SSL encryption and two-factor verification protect every login and withdrawal. If you suspect unauthorised access, contact support immediately to freeze the account.

Cookie Policy

Session and analytics cookies only. Adjust or withdraw consent through your browser settings; this does not affect your ability to log in.

Data Requests

To access, correct, or query how we hold your personal data, contact our support team with your account details and the specific request.

TERMS CONTACT

Reach Us About These Terms

If any clause is unclear or you want to raise a concern about how these terms apply to your account, our support team handles policy questions directly. You can reach us through live chat inside your account dashboard, by email, or through the help centre — whichever works for you from your device.

Live Chat Open your account dashboard and tap the chat icon — available for policy and account questions during support hours.
Email Support Send your terms-related query to our support address and we'll respond with a written answer you can keep for reference.
Help Centre The help centre covers common terms questions with step-by-step account guidance, accessible from any mobile browser.

Common Questions About These Terms

These are the questions we hear most often about how our terms work in practice — from account eligibility to what happens when terms change.

You must be of legal age in your region and accessing crixx from an eligible area. Account eligibility depends on your local law — we do not accept registrations where local regulations prohibit it.

We notify you through your registered account before material changes take effect. Continuing to use crixx after the notice period means you accept the updated terms.

No. One account per person is a firm rule. Duplicate accounts are closed and any balance may be withheld pending a review of activity across both accounts.

Withdrawals are held when the wallet name does not match your crixx account profile. Contact support with your account details and we'll walk you through the verification step.

Contact support through live chat or email and request account closure. Withdraw your remaining balance first — we'll confirm closure and data retention timelines in writing.

We hold the details you provided at registration, your transaction history, and session logs. You can request a copy or ask for corrections by contacting support with your account ID.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.